Why the same symptom is not always the same repair
A cabinet running warm on one side is the most common call we take, and it has at least five ordinary causes: a condenser choked with dust or salt, a fan motor out of range, a tired door gasket, a defrost circuit that never finishes its cycle, or the sealed system itself. They sit hundreds of dollars apart. A code on the display narrows the list; it does not close it, which is why every visit starts with a diagnosis rather than with a part.
What we do on a first visit
- Read the active and stored codes, and note what the unit has been doing rather than what it is doing at that moment
- Test the sealed system and the airflow before anything is opened
- Check the cheap causes first — gasket, grille clearance, condenser condition
- Put the scope and the price in writing, and wait for your approval
Built-in equipment changes the job
Sub-Zero refrigeration is fitted into cabinetry rather than standing in a gap. It is panelled to match, often plumbed, and frequently boxed in on three sides. That decides how the unit comes out, how long the appointment runs, and whether a service elevator has to be booked before we arrive. It is also why figures published for freestanding refrigerators read low against this equipment — the parts cost more and the access is slower.
Parts, and what our warranty covers
OEM parts are available on order, and for legacy series they can take a few days to source — which is why we confirm a part is the problem before ordering one. We are an independent repair company, not affiliated with, authorized by, or endorsed by any manufacturer. Our warranty covers the labor we performed; parts carry the part maker’s own warranty.
Where we work
Miami-Dade, Broward and Palm Beach, end to end — from the barrier islands to the western suburbs. Each place we cover has its own page describing what the equipment and the access are like there, because a tower on the ocean and a house on a canal are different appointments before anyone opens a unit.