Door gasket replacement
from $220
The least expensive fix for a cabinet that will not hold its temperature.
Miami-Dade · Broward · Palm Beach
Sub-Zero repair in Miami, done properly.
Sub-Zero refrigerator repair in Miami by an independent company that works on this one make and nothing else. You get an on-site diagnosis, the work and the price in writing before anything is opened, and a team that sees these units every day.
- 419 documented error codes
- 59 cities and neighborhoods
- 6 appliance types we repair
- OEM parts available on order
What we repair
Sub-Zero makes refrigeration. That is all we work on.
Wolf handles cooking and Cove handles dishwashers. They are sister brands with different parts and different training, so we stay on refrigeration. That is the reason the part your unit needs is far more likely to already be on the van when we arrive.
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Classic · Designer · PRO Built-in refrigerators
Columns, over-and-under, French door and side-by-side, from 30" to 48". These are built into your cabinetry and cannot simply be rolled out, so we plan the access before we arrive rather than discovering it in your kitchen.
- Not cooling, or cooling unevenly
- Dual refrigeration: one side warm
- Sealed system and compressor failures
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Single & multi-zone Wine storage
A wine cabinet tends to fail quietly. It drifts a couple of degrees and says nothing, and in a market full of second homes that often goes unnoticed until the collection has paid for it. If a zone is reading off, it is worth looking at early.
- A zone drifting off its set temperature
- Humidity control and vibration
- Door seals, glass heaters and lighting
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Column & over-and-under Freezers
Column freezers and freezer sections that frost over, run warm, or never quite hold their set point.
- Heavy frost build-up
- Defrost heater and thermistor failures
- Door and gasket sealing
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Clear ice · Outdoor · Pump Ice makers
Undercounter, clear-ice and outdoor units, with or without a pump.
- No ice, or slow production
- Cloudy ice instead of clear
- Leaks and drain blockages
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Drawers & beverage centers Undercounter & drawers
Refrigerator drawers and beverage centers built into islands and bars.
- Drawer units running warm
- Control and display problems
- Condenser access in tight cabinetry
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Heat · Salt · Storms Outdoor refrigeration
Outdoor refrigerators and ice makers — the equipment this climate is hardest on.
- Heat-stressed sealed systems
- Salt-air corrosion on coils
- Trouble restarting after a storm
South Florida
The climate is part of the diagnosis.
- Year-round heat. Condensers here clog faster and run hotter, so cleaning is seasonal rather than annual.
- Coastal salt air. Near the water, condenser coils and stainless corrode years ahead of schedule.
- Outages and surges. Storm season brings restart problems and error codes that only show up once the power is back.
- High-rise installs. Service elevator windows and HOA rules shape the schedule as much as the repair itself does.
- Enclosed kickplates. Sub-Zero warns this can cause sealed system failure — and custom cabinetry is the norm here.
Error codes
What your error code is actually telling you.
Sub-Zero has used three code formats over the years, and the modern one is easy to read once you know it is three numbers rather than one. Here is how to read yours — and, just as useful, what it does not tell you.
Reading a modern code
15
Family
Relay issue
1
Zone
Refrigerator
01
Issue
Stuck closed
Read together, 15 1 01 tells you the refrigerator compressor relay is stuck closed, so power is reaching the compressor continuously. That is what the control board can see. Whether the relay itself gave out, or something upstream damaged it, is what an on-site diagnosis is for — and it is why we will never quote you a repair from a code alone.
Three formats, three eras
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05Two-digit — 600, 648PRO and 700 Series, still all over Miami -
EC50EC-prefixed — Designer and later. EC50 means excessive compressor run time -
15 1 01Three-part — Classic, Designer and current units. Also written 15-1-01
What the first number means
| 10 | Thermistor — a cabinet, evaporator or condenser sensor reading open or shorted |
|---|---|
| 15 | Relay, including the water check valve stuck open or closed |
| 20 | Defrost — heater, sensor and defrost cycle problems |
| 30 | Ice and water — dispenser and accessory issues |
| 35 | Fan — condenser fan speed out of range |
| 40 | Runtime — a zone running too warm, too cold, or with a large differential |
| 44 | Glass heater — glass door and door flipper circuits |
| 60 | Load and component — power output to a load, or an unstable zone |
| 90 | Diagnostics — a zone reading open or shorted (also 95 and 98) |
Second digit is the zone: 1 refrigerator, 2 freezer, 3 condenser and evaporator, with further zones on multi-zone wine units.
419 error codes, every one traced back to the manufacturer's own page. Where a code has no published meaning, we publish the symptom instead of inventing an explanation for it. That is the difference between this list and most of what you will find searching.
Browse all error codesNo code on the display — just a flashing Service light, a wrench icon or EE? That is the most common way a Sub-Zero asks for help. Start from the symptom instead, or call us and we will tell you what it usually points to.
How a visit goes
From your first call to the invoice, nothing is a surprise.
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01
Intake
Tell us what the unit is doing, the model and how it is installed. Cannot find the model number? We will tell you exactly where Sub-Zero puts it.
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02
Diagnosis
We read the active and stored codes on site, then test the sealed system and the airflow.
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03
Scope in writing
You see the work and the price before anything is opened, and you approve it first. No surprises later.
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04
Repair and verify
We run the unit back to its set point before we leave, and our workmanship is covered by warranty.
What it costs
What these repairs usually cost in South Florida.
We price by the job, because that is how a problem actually shows up in your kitchen. Treat these as a starting point — anyone giving you an exact number over the phone, sight unseen, is guessing.
Condenser fan or coil
from $280
The most common job we see here. Heat and salt air drive it.
Evaporator replacement
from $650
Usually follows a sealed system diagnosis.
Control board
from $450
Varies sharply by series, and boards for legacy units can be hard to source.
Compressor replacement
from $1,400
Major work. If the unit is not worth it, we will tell you so plainly.
Sealed system repair
from $1,200
Refrigerant circuit work, where the diagnosis matters more than the part.
Diagnostic visit from $95, credited toward the repair when you go ahead. Every figure above is a starting point for this equipment in South Florida — the model, the access and the part move it. Exact cost is confirmed after an on-site diagnostic, never over the phone.
What a Sub-Zero repair costs, line by lineService area
All of Miami-Dade, Broward and Palm Beach.
We cover Miami-Dade, Broward and Palm Beach end to end. The places below have their own page, because those are the ones people ask us for by name. If yours is not on the list, it is still in our service area, so please call and ask.
Neighborhoods people ask for by name
Miami-Dade
Not seeing yours? Call us — if it is in one of the three counties, we come to you.
Tell us the model number and what it is doing.
We will bring the parts that problem usually needs, and you will have a firm price before we start.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards
Questions
Straight answers
Are you authorized by Sub-Zero?
No, and we will not claim otherwise. We are an independent repair company. Authorization is a commercial relationship with the manufacturer and mainly matters for in-warranty claims. Out of warranty, what matters is whether the technician knows the equipment, can source OEM parts, and stands behind the work.
Do you use genuine Sub-Zero parts?
Yes — OEM parts are available on order. Where a good equivalent exists, we price both and tell you which one is going in, so the choice stays yours.
How long does a repair take?
The diagnosis usually takes under an hour. Whether we finish the same day depends on the part: we carry gaskets, fans and thermistors, while control boards for legacy units can take a few days to arrive.
Is a twenty-year-old unit worth repairing?
Often, yes. These units were built to be serviced, and a well-maintained 600 Series can outlast a brand-new mass-market refrigerator. When replacement really is the better call, we will tell you that instead.
What warranty do you give?
A warranty on our workmanship — the labor we performed. Parts carry their own manufacturer warranty. If your unit is still in warranty, that claim goes through the manufacturer's own network rather than through us.