---
title: "How we write these guides"
description: "Who writes the repair guides on this site, what every procedure is checked against, where the price ranges come from, and the things these guides will not tell you to"
url: "https://subzeromiami.support/how-we-write-these-guides/"
date_modified: "2026-08-18"
---


# How we write these guides

## Written by the people who do the repairs.

We are the content team at an independent Sub-Zero repair company working in Miami. The guides on this site are not written by a marketing agency in another state, and they are not assembled from other people's articles. They come from the jobs we are called out to.

25 — guides published here

5 — subjects they cover

3 — counties we work in

600+ — questions collected before writing

## Four things happen before anything is published.

The question comes first

Procedures are checked against the documentation

Numbers come from invoices, not from averages

Every guide is dated and revisited

## The four sentences you will not find on this site.

**That we are authorized by Sub-Zero.** We are not, and we will not imply it. Authorization is a commercial relationship with the manufacturer and it matters mainly for in-warranty claims. Out of warranty, what matters is whether the technician knows the equipment and stands behind the work.

**That the manufacturer taught us anything.** We have no training relationship with them, no certification from them, and no authorization by them, and we will not imply one. Those three words are used so loosely in this industry that they have stopped carrying information.

**A firm price before anybody has seen the unit.** The same symptom has causes that differ by a factor of ten. A confident number over the phone is a number designed to win a booking, not to be accurate.

**Instructions for work that should not be done at home.** Refrigerant handling, live electrical work and anything behind a panel with stored energy in it. Where a guide reaches that point it says so and stops — we would rather lose the page view than have somebody hurt following it.

## If we have something wrong, tell us.

These guides describe equipment that has been built across four decades, in a market where parts availability shifts every year. We will get things wrong.

If you find something here that does not match your unit — a procedure that differs on your series, an interval that is not right for your model, a part we have said is unavailable that you have just sourced — tell us and we will check it and change it. A correction from somebody who owns the machine is worth more than another round of our own review.

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**[Read full article: How we write these guides](https://subzeromiami.support/how-we-write-these-guides/)**